Responsible gambling

At 29Black, we understand the importance of responsible gaming practices to ensure a safe and enjoyable experience for our players. We encourage you to be aware of your own betting habits and seek help if needed.

Setting Deposit Limits

To prevent overspending or chasing losses, we allow players to set deposit limits over various time frames. You can also request temporary time-outs or self-exclusion by contacting our support team.

Self-Exclusion

If you feel that your gaming habits are becoming problematic, please consider using our self-exclusion feature. This will temporarily block your account for a specified period of 30 days up to a maximum of 6 months and prevent access to the platform during this time frame.

Additional Tools and Support

To help you maintain control over your betting habits:

• We provide tools to track and manage your playtime, losses, and deposits.
• Our customer support team is available 24/7 via live chat or email to address any questions or concerns related to responsible gaming practices.

Recommended Organizations for Help

For additional guidance on managing problem gambling, we recommend consulting organizations such as the Problem Gambling Helpline in your province.