Terms and conditions

By accessing and using the services provided by 29Black Casino, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

DEFINITIONS

For the purposes of these Terms and Conditions, "us," "we," or "our" means 29Black online casino and sportsbook, operated by Maxrise Services under an Anjouan licence; "you" refers to any person who uses our services in any way.

USE OF SERVICES

You agree not to use our services for any purpose that is unlawful, prohibited, or inconsistent with these Terms and Conditions. You are responsible for ensuring that your internet connection and equipment meet the necessary requirements to access and utilize our services.

REGISTRATION AND ACCOUNT CREATION

To use certain features of our services, you must register a personal account by providing accurate information when prompted. We reserve the right to request additional verification or documentation at any time, which may require us to suspend or terminate your account if not completed in a timely manner.

AGE RESTRICTIONS

You must be at least 18 years old to use our services and place wagers. We reserve the right to request proof of age from you and may refuse service if you do not meet these requirements.

RESIDENTIAL AND COUNTRY LIMITATIONS

We operate under an Anjouan licence, which allows us to offer our services to residents of certain jurisdictions only (the "Permitted Jurisdictions"). If you reside in a country or region prohibited from using our services by law, please do not attempt to access our site.

WAGERING RESTRICTIONS

We reserve the right to restrict or limit your wagering activity on any event(s) we feel necessary for various reasons including but limited to: preventing underage betting; stopping any perceived irregularities in a game or session of play and other situations where fraud is suspected (such as match-fixing). In addition, if you become a "VIP Player" at our discretion, there may be specific wagering limitations which shall also apply.

WELCOME BONUS AND LOYALTY PROGRAM TERMS

• Welcome Bonus Terms: This offer may not be available to all players or jurisdictions; it is valid for the first-time deposit made into your personal account on the 29Black Casino site after registration and is limited to 200% of such initial payment with maximum limit applicable (Maximum) as specified from time-to-time.
• Loyalty Program Terms: Our VIP Program offers rewards based on our tiered structure. We reserve the right to alter, modify or cancel any terms without prior notice; in case your status changes you will lose all rights and benefits associated therewith.

SECURITY AND ENCRYPTION

We take data protection very seriously and use advanced AES encryption to secure user transactions as well as ensure confidentiality of financial information submitted during registration.

FAIR PLAY POLICY

• We operate our games according to a fair, audited Random Number Generator (RNG) that is regularly monitored by independent third-party agencies.
• The outcome of each game or event played on 29Black Casino shall be governed solely by chance and cannot be manipulated through external means except as intended.

RESPONSIBLE GAMBLING

We are committed to providing responsible gaming facilities for our players. If you need help with your problem, we encourage you to seek advice from organizations dedicated to responsible gambling (e.g., Gamblers Anonymous) or a professional advisor; We take our obligations under these laws very seriously and have developed the following Responsible Gaming Policy:

• Account Limitations (Set time and amount restrictions on deposits, net deposit amounts).
• Reality Checks (Software reminders of playing sessions including length in minutes),
• Self-exclusion,
• Deposits by third party.

SUPPORT OPTIONS

In case you need any assistance or have questions about your account, our customer support team may be contacted through various means: e-mail address [email protected], Live chat on the site's front end during specified operational hours and a dedicated contact number which can vary depending from region to country

LIMITATION OF LIABILITY

• In no event shall 29Black Casino be liable for any damages of whatsoever kind, including but not limited to special punitive incidental consequential exemplary or indirect damages arising out of access to use or inability to use the service.
• Your exclusive remedy and our entire liability is limited to correction/fulfillment under these terms conditions in full.

CHANGES TO TERMS AND CONDITIONS

29Black Casino reserves the right to modify, amend, supplement or otherwise change any provision contained herein at its discretion without prior notice.

GOVERNING LAW AND JURISDICTION

The laws of the Anjouan shall govern all transactions and dealings between you and 29Black Casino. Disputes arising from these Terms & Conditions will be determined exclusively by a court located in Anjouan.